It is Company policy to deliver premium software and services. We intend to guarantee that all our customer’s requirements are met and that projects are completed on time and on budget. To formalize the terms we have designated an independent post within Arete with responsibility for Quality Assurance with a direct reporting line to the Managing Director.
As a quality company, Arete believes that servicing customers does not consist of simply providing a piece of software or a single service. It involves working together to fully appreciate the customer’s requirements, both in terms of business and operational perspectives in order to provide a complete and satisfactory solution. This is particularly important when dealing with systems which may ultimately encompass the entire organization.
We believe that the provision of tried and tested software and services together with proven training courses, all combined with Aréte’s experience and high quality customer care, will give your organization the opportunity to provide a greatly improved quality of service to your users together with a potential reduction in operational costs.
We are so confident of our customer service that we give a 100% money back guarantee if you are not satisfied with our services.